Get advice for your home

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If you're new to thinking about home energy upgrades, or retrofits, it can be hard to know where to start. Getting advice for your home is a great first step.

Use this page to find local, expert, personalised advice on what's right for you and your home.

Why personalised advice is important

There are lots of ways of making a home more energy efficient. Choosing the best one for you and your home is determined by things like:

your aims, needs and budget, including any funding you could apply for
the age, condition and constuction of your property
your current systems for heating, hot water and power
where you live, and whether it's a listed building
whether you're a tenant, homeowner or landlord

An expert understands that everyone, and every home, is different. They can explain your options in a clear and impartial way.

Choose the right advice service

If it feels like a complex decision, don't be put off! There's lots of help available, and a lot of it is free. Find the best advice service to suit your situation.

If you're just starting out

When you're not sure what to do first, a home visit is a great place to start. Through the home visit service from BWCE, delivered in partnership with Retrofit West, an experienced Domestic Energy Advisor will visit your home at a time to suit you.

They'll give you clear, unbiased advice about which projects will make the biggest difference in your property, what's involved, and how to get started. And best of all, the service is free!

Book a free home visit

If you're looking for a bitesize bit of help

Contact the Retrofit West Advice Line. You can book a free 30-minute consultation with one of the team, or email them to ask questions at advice@retrofitwest.co.uk.

Maybe you just want to think about quick wins which will cost next to nothing, or perhaps you're considering big home improvements? Whatever the project size, or the stage you're at, you can get free, friendly and straightforward advice, to help you take the next step.

Book a call with the Retrofit West Advice Line

If your property is a listed building

BWCE's Green Heritage Homes project helps you to meet your energy efficiency aims, while preserving the historic character of your home. Get local guidance from experts who understand the unique challenges of working with historic properties and the Listed Building Consent process.

Get a Green Heritage Homes assessment

If your neighbours are interested too

If you live in a street or neighbourhood with similar properties, BWCE's Home Energy Neighbourhoods programme may be for you.

This brings together groups of three or more households to find out which home energy retrofits may be suitable for your homes. Get expert, practical advice, make a change in your neighbourhood and save money too!

After you've got advice

Asking for home energy advice doesn't commit you to anything. Once you've talked to an expert, we can help you choose your next step. You may want to explore:

Vist our retrofit hub for step-by-step guidance