What it is
A smart meter replaces your old gas or electricity meter, which just shows the amount of energy you've used, and is the basis of your energy bill. It's a digital meter that records your energy usage in real time and automatically sends this information to your supplier.
Why it matters
With a smart meter, you no longer need to send meter readings regularly to your energy supplier. This saves time and money, and is especially useful for elderly or vulnerable customers, who may prefer not to allow a stranger into their property to take meter readings.
Smart meters mean your bill is completely accurate, not based on an estimate. They also allow you to monitor your energy consumption, making it easier to make changes to save money if you want to.
Where to find out more
The CSE website has a detailed guide to smart meters.
If you're not sure how to read your electricity meter, visit our Home heating know-how page.
If you want to talk it through
The CSE Energy Advice Line is a great place to go, if you'd like to talk through your queries or concerns with an expert.
